Updated July 1, 2024

Overview

van den Boom & Associates is devoted to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 

This following privacy statement outlines our practices regarding collection, use, storage, and protection of personal information. By engaging in such activities, you understand and agree to our privacy practices. 

Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit van den Boom & Associates website, complete a form, and in connection with other activities, services, features, or resources we make available. The types of personal information we may collect include:

• Name
• Contact information, such as email address and phone number
• Address
• Company name
• Any other information you voluntarily provide to us

Additional personal information collected from our website includes:

• Usage Analytics: We use third-party usage analytics tools as part of online activities, including Google Analytics.
• IP Addresses: An IP address is a number assigned to your Internet-enabled device (including computers and mobile devices) whenever you access the Internet. It allows computers and servers to recognize and communicate with one another. We may use this information for analysis. 
• Cookies: We may use cookies to identify you online and gather certain personal information to improve user experience.
• Location Information: We may collect and use geographical data from your computer or mobile device with your consent. Typically, you may disable or enable sharing of such information by managing the location services preferences on your device.
• Web Beacons: We may use web beacons to gather certain information. A web beacon is a small image file on a web page that can be used to collect certain information from your Internet-enabled device, such as an IP address, the time the content was viewed, web browser type, and the existence of cookies previously set by the same server.

How We Use Your Information

van den Boom and Associates may not use or disclose the information you provided except for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information to understand how our users as a group use the services and resources provided on our website. 
• To improve our site: We may use feedback you provide to improve our products and services.
• To send periodic emails and provide users with information on van den Boom & Associates: we may use the email address to send user information and updates pertaining to information you requested. It may also be used to respond to inquiries, questions, and/or other requests.
• SMS Consent will not be shared, sell or disclose with any third party or any other individual.

Commitment to Data Security
van den Boom and Associates is committed to protecting your personal information. We implement comprehensive security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

Security Measures
We employ a range of security practices, including:

• Technical Measures: Use of encryption, firewalls, and anti-virus software to protect data.
• Administrative Measures: Regular training for employees on data protection best practices and policies.
• Physical Measures: Secure physical access controls to our devices and facilities. 

Access Control
Access to personal information is restricted to authorized personnel only, and these individuals are bound by strict confidentiality obligations.

Data Retention and Disposal
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal data is no longer needed, we ensure it is securely deleted or destroyed.

Breach Notification
In the event of a data breach, we will notify affected users promptly and in accordance with applicable laws and regulations. We will also take immediate steps to mitigate the breach and prevent future occurrences.

User Responsibilities
While we strive to protect your personal information, we also encourage you to take precautions to safeguard your data. This includes keeping your passwords confidential and avoiding sharing personal information in unsecured environments.

Legal Basis for the Collection and Processing of Personal Information

At van den Boom and Associates, we are dedicated to ensuring the collection and processing of your personal information is conducted in compliance with applicable data protection laws. The legal basis for collecting and processing personal data may include:

Consent 

We may process your personal information based on your explicit consent. This includes situations where you have agreed to receive information from us. You have the right to withdraw your consent at any time.

Performance of a Contract 

The processing of your personal information may be necessary to fulfill the terms of a contract with you or to take steps at your request before entering a contract. For instance, we may need to process your data to provide the services you have requested from us.

Legitimate Interests 

We may process your personal information where it is necessary for our legitimate business interests, provided that these interests are not overridden by your rights and interests. Legitimate interests may include improving our services, enhancing our website, conducting marketing and business development activities, and securing our operations.

Compliance with Legal Obligations 

We may process your personal information to comply with legal and regulatory obligations to which we are subject. This includes maintaining records for tax, audit, and regulatory compliance purposes.

Protection of Vital Interests 

In rare cases, we may process your personal information to protect your vital interests or the vital interests of another person. This typically applies in emergency situations where the processing of data is necessary to protect someone’s life or health.

Public Interest 

We may process your personal information when it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

By understanding the legal grounds for the collection and processing of personal information, we ensure that your data is handled lawfully, fairly, and transparently.

Individuals’ Privacy Rights

If you have submitted personal information to us, you may have the right to request, under applicable law, that we provide you with reasonable access to your personal information, update or correct any inaccuracies in your personal information, delete your personal information, and, in any such event, we will undertake reasonable and practical efforts to comply with your request.

To edit or remove your data, please contact us by sending a request to [email protected].

Please view the addendum below pertaining to additional information and rights that may apply if you are a California resident. 

Addendum: California Privacy Rights

This California Privacy Policy Addendum supplements our main Privacy Policy and applies solely to visitors, users, and others who reside in the State of California. The California Consumer Privacy Act, as amended, and its regulations, (“CCPA”), grants certain rights to California residents regarding their personal information. 

Our collection practices, including personal information collected during the preceding 12 months, are identified in page 1. California residents, in certain circumstances, are entitled to request the release of specific personal information we have stored, used, or shared about you within the last 12 months.

CCPA Rights

Under the CCPA, you have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Opt-out of the sale of your personal information
• Non-discrimination for exercising your rights

For more information or to exercise your rights, you may submit a written request to [email protected].

Changes to this Statement

van den Boom & Associates may improve and publish revised versions of this privacy statement as is necessary. The most up to date version of this policy statement is available on the van den Boom & Associates website. 

Contact Us

If you have any questions regarding your privacy rights or wish to connect with a team member or request additional information, please contact us at: [email protected].